New Media vs. Old Media

19 06 2008

Every once in awhile I find myself watching CSPAN.

I’ve actually been somewhat of a fan for awhile. They show interesting stuff. My personal favorite has to be Prime Minister’s Questions, which is shown Sunday nights. I usually miss it but every once in awhile I’ll remember and click over to see if it’s on. They also show a lot of fascinating interviews with some of the most interesting people of our time. It’s a glimpse into the new and old world of politics and international affairs. Last Sunday night though, showing was a special treat. So special in fact, I would love to see it again in its entirety and need to do some research to see if that’s possible. The week has quickly caught up with me and prevented that however.Debate

What was playing was a special presentation sponsored by the National Journal, YouTube and Google. The debate was on the role of media in the upcoming election. Now, what makes that so special is the obvious change in approach as well as the options of different types of media we not only have today but use. The prominence of bloggers as well as the importance of their impact have put them on the front lines of the action we’re about to see in the coming months. The panel present included prominent members of the ‘old’ and ‘new’ media including Mark Halperin, senior analyst at Time; James Kotecki, writer for The Politico; Kevin Madden, former spokesperson for Mitt Romney; and Katherine Ham, editor for DCExaminer.com (who wore the most hideous and annoying earrings I just have to add).

Now, I did miss a good bit of the first part of the debate but when I came across it the discussion was centered on old media and the emergence of new media and how this has affected both types as well as why has this media come about. Interestingly, the reasons given for this new form of media and why it has caught on so quickly was due to the mistrust people began to have toward traditional media; an argument from Time’s senior analyst, Mark Halperin. Bias became a problem and the tradition of un-biasness that veiled coverage before was slipping. It came to head, noted Halperin, during the Clinton administration. Now, I thought that was quite a breakthrough to hear coming especially from the old media which often fails to admit faults. I would agree though. In fact, I would argue that an early version of the new media was in fact the conservative talk shows that became wildly popular during the Clinton administration. Sorry liberals – you have taken the new media by storm but I think the (ultra-) conservatives got you on this one, at least to the punch first. But its success I claim is largely due to the mistrust that developed and the bias that seemed to seep into the news. These are my extended thoughts and not mentioned in the debate by the way.

This argument, although I agree, has rattled my brain since though. Why have people turned to blatantly biased media in their response to mainstream, traditional, (should be) unbiased media? Unfortunately, the two representatives from the new media seemed to sit on the stage and talk as if poster children, all-too excited to get to their laptops and see how many people have twittered or wrote on their blog that they saw ‘em on tv, and spoke with an attitude that they can do no wrong and have no rules and are going to take over the world (or in fact already have). I would describe them as the annoying kids in class who always have to speak showing both that know everything as well simply love hearing themselves make speeches and now that damn habit is going to fulfill their wet dream of an interview with Obama. Ok, I’ll calm down. But it did upset me that they seemed to have a complete lack of regard to the tradition of journalism. I say this because yes, we need to be open to debate and that’s what I love about the new media – it’s really just a forum for exactly this. But, at the same time we need facts and facts are often skewed in opinion pieces. Therefore, I think there should be some respect to traditional media. This means I am concluding that new media is largely opinion-based, and that’s true. I do believe this.

One of the other more interesting points made was from Romney’s former spokesperson, Kevin Madden (who by the way, appears to be just a younger version of Mitt Romney). But he made the point that media is now consumer-driven. He referred to it as a push- or pull- media economy; that as a consumer-driven media economy, it has opened the door for multiple options. However, this also means that connection to a candidate can be either through their economic policy plan or through ObamaGirl. I see this as a valid point. ObamaGirl is a viral marketing gem for the Obama camp and it plays into the new role of media. But again, it’s not a source of facts.

Halperin raised the point too that old media is catching up to the new. They are starting to play the same game. He compared it now to a race. News is pushed in real-time thanks in large part to new media that now almost all major news sources have blogs and people are reading them instead of waiting to next day’s paper or next weeks issue.

But even though I love the new form of media and believe that it’s the information source of today and the future, I am still waiting for new and old media to better collide. As Halperin pointed out that they are – I still want to see real journalism play a bigger role in media. I love blogs that portray a moderate-voice because they open debate to both sides but at the same time I want better sources with complete unbias. I know they are out there but they are not quite yet the sites people are checking out. I compare a lot of political commentary out there to tabloid journalism. Facts though are what we need. I am also interested into your thoughts on why perhaps people en masse have turned to these strongly opinionated blogs in response to media mistrust? I find it very fascinating. It’s going to be a very interesting few months and I’ll be watching it from the paper, the tv, and the computer…it’s going to be information overload!

[ Note: Here is the link to the video - I look forward to watching it in its entirety again...maybe I'll add some more thoughts! - http://www.c-spanarchives.org/library/index.php?main_page=product_video_info&products_id=205935-1]





The Death of PR?

13 06 2008

Attention PR posted on the end of their industry and I am waiting for their view on the direction of advertising.. but I am looking forward to responding! Nonetheless, I loved what they had to say. So check it out!

The Death of PR





Things I love…

12 06 2008

tags

Thanks to Chris and Carmel for inviting me in the club! This awesome piece from Melanie Favreau really just connected with me for reasons I can’t begin to explain. There is a very limited amount though (100) and I hear they are almost gone, so hurry up! Buy it here!





Online Purchase Experience from Hell!

3 06 2008

Yesterday I ordered some hockey gear from hockeymonkey.com. The prices listed were awesome and I really felt great about the purchases I was about to make. Their selection especially was incredible! I should add that I am horrible when it comes to buyer’s remorse but in this case at no time did I feel that. I was happy I was going the online route for this gear. But one thing that always bothers me about online purchasing is the time it takes to deliver. I am a frequent online shopper and it never seems to amaze me how long it takes for items to be delivered. FedEx especially loves to sit on it one more day AFTER it has already arrived in town! So, as I needed this equipment by Friday and didn’t want to take any chances (I already missed out on playing last week and I am not going to let that happen again this week!), I opted for two-day shipping with an expected arrival being Wednesday. Good enough. Worst case scenario I would get it by Thursday. So after browsing for an hour and picking out the best gear for the best deal I begin the checkout process.

Here is where I start to feel like I might be making a mistake.

I fill out the whole shipping info..yada, yada…but when I get to the billing info I submit a different address. No big deal right? One, who hasn’t at some point shipped to another address? And second, especially if you’re a college student and moving around a lot or graduated like me but not yet settled…most likely you’re old home address is still your standard. I mean, I like the fact that no matter where I am at, I still know important stuff is going to one place. Besides, I am paperless when it comes to about everything so very rarely do I get anything. But when it comes to my bank where it isn’t that easy to switch addresses – I just haven’t gone through it yet as I don’t feel like I am really in a place I call home. August this will change. At this though, it tells me I need to submit my banks contact info. I am a little curious but somewhat understand and do it. After reading the lengthy wording they give on the issue though I start to feel that this is certain to turn into a hassle. As I get to the shipping selection, the price of $50 for shipping with a $5 stocking fee really turns me off and I start to question who I am dealing with. It starts to make this bargain of a spree…well, not one.

In the end though, I submit it all and accept it. I am paying for convenience plus, it hard to find this stuff at the stores around here. Hockey stores never seem to well stocked. That made this site incredible to me. I also spent an hour going through it. So done deal, right?

No. The hassle I was expecting came through.

My bank refused to verify some information of which I am glad. Hockeymonkey.com makes it seem like they can simply call a bank and get your info. I’m glad my bank refuses to work with third parties when it comes to my account. I would have been glad to have called my bank and told them to verify to the site I was in fact me even though I was sending it to another address. Instead though, hockeymonkey.com tells me they will only be satisfied if they receive this:

1) Front and back of credit card

2) Photo Identification

3) Copy of bank statement

4) Copy of telephone bill

Not just one of these items…ALL OF THEM! For hockey equipment! I mean, this is like a background check! You don’t need all of this stuff for a passport! Now, I may be writing somewhat out of being pissed off but more so I am just shocked! Does anyone else think this is ridiculous! Again, this is for hockey equipment! Not a gun! I understand the importance of security, I even gave the CID(?) number that is on the back of the card proving I have the hard copy on me. But what I can’t understand is that an online retailer would want to make purchasing such a hassle and they certainly lost this sale! I am also sure I am not the first and only. If a business was smart they would of course have security standards, especially in this day and age. But such lengths is ridiculous and bad for business. I would in fact feel uncomfortable giving them this much info in these times!

Simply put: this is ridiculous and bad for business.

On a good note, with the other painful part of the transaction being the shipping costs thus really not making it so much a deal anymore, I was able to go down to Players Bench and found the exact same product for just a little more than what hockeymonkey.com was asking for but I didn’t have to spend for shipping now. Just gas (yes, I know…). Plus, I can return it if there are issues. The site had a clause that nothing on ’sale’ can be returned. One problem though:everything was discounted thus I guess nothing can be returned! That’s there way of preventing customer service if there are issues and anyone who has studied online retail knows there are TONS of returns and issues when it comes to retailing this route. But I think the upside of being able to be a store front to everyone outweighs this problem and besides…happy customers is the most important aspect of any business! Returns suck..but when done right they foster customer engagement and create loyalty!

Thoughts?